uniopen 基于 Amazon Nova 定制零售审核模型并部署生产
原标题：How uniopen customized Amazon Nova to their retail moderation policies for production deployment
AI 摘要
台湾统一企业集团旗下的数字通信与会员平台 uniopen 为其中文电商与会员渠道定制了内容审核模型。团队基于 Amazon Nova 2 Lite，通过 Amazon SageMaker AI 进行监督微调，并加入提示词级输出优化，以适配其按「行为（9 类）」和「主体（品牌/其他/禁止）」两轴划分的业务专属审核政策。方案将纠错数据、训练、评估与部署纳入统一工作流，并设置硬性/软性门禁与人工复核，在 737 个对话窗口的测试集上评估基线、微调及提示优化后的模型表现。
正文节选
How uniopen customized Amazon Nova to their retail moderation policies for production deployment uniopen is a digital communication and membership platform launched by Taiwan’s Uni-President Enterprises Group, connecting customers to ecommerce, membership benefits, and other retail experiences across web, tablet, and mobile channels. Across those channels, uniopen applies a moderation policy that classifies each interaction along two axes. The first is what behavior occurred (nine categories), a