超越感觉好转:能力维持情感对话作为纵向研究范式
原标题:Beyond Feeling Better: Capability-Sustaining Emotional Dialogue as a Longitudinal Research Paradigm
AI 摘要
该论文提出了一种名为“能力维持情感对话”(CSED)的纵向研究范式,旨在超越传统情感对话中仅关注即时情绪缓解的目标,强调在交互生命周期中维持用户的情绪调节、应对、自主决策和社交连接能力。通过对60篇系统构建论文和300个ESConv支持者回合的审计,发现当前研究几乎不评估能力或纵向结果,且存在过度依赖通用建议的问题。作者发布了扩展审计协议,并提出了一个连接潜在用户能力与设计承诺、评估时间尺度和生命周期约束的过程模型,使CSED在数据、政策设计、训练、评估和治理方面可测试。
正文节选
Beyond Feeling Better: Capability-Sustaining Emotional Dialogue as a Longitudinal Research Paradigm Abstract Emotional dialogue research includes two influential strategy traditions. Empathetic dialogue prioritizes understanding a speaker's emotional experience. Emotional support conversation selects and sequences support for the seeker's current needs. Sustained use introduces a further goal. Effective support should sustain users' capacities for emotion regulation, coping, self-endorsed decisi