ElevenLabs 为 ElevenAgents 推出 Procedures 功能

AI 摘要

ElevenLabs 在其 ElevenAgents 产品中推出 Procedures 功能，让用户像制定员工标准作业流程（SOP）一样，为 AI 代理在退款、账单、产品排障等场景提供指令。Procedures 分为结构化（固定步骤序列）和自由形式（代理自行解读并适应对话）两类，且仅在触发时加载，可提升代理速度。该功能支持导入现有 SOP 文档自动生成草稿，目前处于 Alpha 阶段。

正文节选

As AI agents take on critical tasks like refunds, billing issues, and product troubleshooting, you need a clear way to guide their behavior for each. Similar to how employees follow standard operating procedures (SOPs), Procedures let you provide agents with a set of instructions to follow in common scenarios. They make it easy for both technical and non-technical team members to build, manage, and update highly capable agents. Plus, because each Procedure loads only when triggered, moving speci

发布时间：—

抓取时间：2026-09-20 01:47

来源机构：ElevenLabs