Intuit 如何用 Amazon Bedrock 构建智能灾难恢复助手
原标题：How Intuit built an agentic disaster recovery assistant with Amazon Bedrock
AI 摘要
Intuit 在 AWS 博客中介绍了其基于 Amazon Bedrock 构建的智能灾难恢复助手 EWOK Agent。该助手在内部系统 EWOK 之上增加了推理层，可将自然语言故障转移请求转化为经过验证的恢复执行，并已在 Intuit 内部使用八个月。文章重点阐述了将故障转移知识编码为技能、通过 Bedrock 连接模型与技能，以及有界智能体循环的设计模式。
正文节选
How Intuit built an agentic disaster recovery assistant with Amazon Bedrock Disaster recovery (DR) at scale is hard. When thousands of microservices span multiple AWS Regions, coordinating a reliable failover becomes a major operational challenge. At Intuit, we operate at this scale. We support products that millions of people rely on to run their businesses and manage their finances. These include TurboTax, QuickBooks, Mailchimp, and Credit Karma. To close that gap, we built an agentic disaster