高管称语音 AI 尚未迎来 ChatGPT 时刻
原标题：These execs think voice AI hasn’t reached its ChatGPT moment yet
AI 摘要
在 HumanX 大会上，企业语音 AI 平台 PolyAI 的 CTO Shawn Wen 和会议记录工具 Otter 的 CMO Alex Gay 讨论了语音 AI 的现状。Wen 认为，尽管全双工模型已经出现，语音 AI 仍未迎来自己的“ChatGPT 时刻”，下一步挑战是让推理足够快以实现自然对话。Gay 则强调说话人识别、意图捕捉和转录准确性对自动化至关重要，并指出透明地告知用户正在与 AI 交互是建立信任的关键。
正文节选
The theory of voice being the next big interface has picked up strong momentum, with investors pouring billions of dollars into voice AI startups working on areas ranging from model makers to enterprise customer service providers, and from meeting note-takers to AI-powered dictation. Every week there is a new model or a tool release that claims to sound human and converse like one. However, in reality, that might not be the case. Enterprise voice AI platform PolyAI’s CTO Shawn Wen thinks that de